Business Administration Assistant

Department:        Westcoast Cloud

Location:              Theale

Hours of Work:    Monday – Friday, 8:45 am – 17:45 pm

Contract type:      Permanent

 

 The Job Role

 Westcoast Cloud are one of the UK and Ireland’s leading indirect cloud distributors. Westcoast Cloud have been an essential piece of the cloud channel since 2014 in the UK and Ireland and have seen our approach of educating and enabling partners to become a huge success. We have grown from 5 to more than 70 staff and we currently provide this service to partners and hold large market share across all indirect distributors in each of the Microsoft service pillars (Modern Workplace (Office 365), Intelligent Cloud (Azure) and Power Platform (Dynamics).

With further growth within our cloud solutions provider team, we have the opportunity for a Business Administration Assistant to join the team

 

Key Responsibilities

Duties include:

• Providing administration support to all areas of the business, including daily, weekly and monthly tasks
• Data entry and management of data in CRM system
• Onboarding new customers (partners)
• Complaint handling and management
• Call external customers to gather feedback and insights
• Updating contact information for customers and venders
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
• Update spreadsheets, databases, and inventories with statistical, financial, and non-financial information

Key Skills

• Excellent attention to detail with numerical data
• Clear communication skills
• Excellent organisational skills
• Possess a willingness to learn
• Self-motivated/ability to work unsupervised
• Team player
• Able to prioritise and keep calm within high pressure situations

What we offer

• Full training and on-going Learning and Development support, with excellent career progression
• Learning and Development opportunities with funded NVQ/work-based studies/professional qualifications
• Employee referral bonus
• Auto-enrolment pension
• Staff purchases – discounted IT, electronics, mobiles, and accessories
• Eye care scheme
• Cycle to work scheme

What’s next?

If you are interested in this position, please send your CV with a cover letter stating your salary requirements to recruitment@westcoast.co.uk