It all starts here

Smarter Discovery

The Discovery stage is your key to unlock the benefits of our five pillars, and make the most of our unique approach. This initial step is all about empowering you to understand your customers’ technical needs and business processes, so you can advise the best way forward. It means providing the cloud services they actually need. 

A big part of this phase is to get the customer talking. With our support, you’ll get them to tell you about their real issues, requirements and business objectives. Together, we can start to maximise the sales opportunity and enable business transformation. Listen carefully. And we’ll help you respond accurately. 

What does your customer want to get from their IT? Where do their priorities lie?
Where do they see themselves in the future? 

Partnering with Westcoast Cloud for CSP was a no-brainer. We were instantly impressed with their honest, proactive and passionate approach. We can now confidently take our customers on a complete journey into the cloud knowing that Westcoast Cloud are always on hand to help us as little or as much as we need them.

Daniel South
Head of Operations,
Fuse Collaboration Services

Begin building lasting relationships

Asking the right questions can evolve an opportunity. It’s key to the process. And the more you can influence and manage this discovery, the better chance you’ll have of building a lasting relationship. Go above and beyond thinking about a quick sale and you’ll be able to establish long-term revenue streams. 

Discovery will always be different for every opportunity. But whether it’s a simple conference call, or a more involved face-to-face meeting with a structure and agenda, we’re here to support you as you provide customers with reports, proposals and recommendations. There are also various collaboration tools available through our partner network, which we can provide to make things quicker. 

Smarter Discovery vendors

Still have questions?

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