Gerard Fogarty
3rd June 2021

Everything as a Service

You know the way something happens in your life and then it’s suddenly everywhere?

You get introduced to your friend’s new boyfriend and suddenly everywhere you go, there he is. Or you decide to grow out your moustache because it’ll definitely look “cool”, and “different.” Now every third swipe on TikTok is another 20-something year old with a much better moustache than you – and they’re much funnier than you.

The world of Dynamics and Software as a Service (SaaS) was that for me. Getting dropped into the world of Dynamics 365 (D365) was a bit of a culture shock. Especially coming from a place where I’d regularly juggle ten different versions of ten different Excel spreadsheets to track everything.

Anyone who’s tried to use a complicated spreadsheet will know it quickly became frustrating. Everything that could go wrong, eventually did; days were spent backfilling sheets because one didn’t save or somebody was working from an old version.

But I’m pleased to say that’s all been thought about and fixed, with D365. With great new features to add services that branched out more and more specific avenues of work – such as Finance and Operations, Sales specific tracking and Resource management. If I had just been introduced to D365 a couple of years ago, my life would have been so much easier.

Venturing further into this ‘aaS’ world, I’ve learnt that there are three main pillars: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). But it’s only when I saw the term XaaS (Everything as a Service) that it sparked concern. How far are we away from ‘The World as a Service’ and what would it look like?

Some of my other favourite acronyms I’ve heard about are:

TVaaS (Television as a Service, in the form of Disney+ and Netflix)

AROMHaaS (A roof over my head as a Service, such as WeWork, or my astronomical rent)

EaaS (Employment as a Service, the likes of Uber or Deliveroo).

Services like Dynamics 365, Biz Apps, and Azure are part of this new SaaS world. And in cases like this, it’s good because they offer flexibility, scalability and (perhaps most importantly) affordability. But how far is too far?

Will there ever be a full world built on the back of the aaS model?

imagine a future where you’ve switched debit cards, you’ve forgotten to swap over your membership to GoogleBarbers, the payment declines. You’re sat at work in the cubicle you’ve subscribed to. Your heartbeat jumps to 160 as you’ve just read on your best mate’s Patreon that this once happened to him. Before he knew it, GoogleBarbers had shaved his head when he was renting a nap from AmazonKips. The world goes quiet. Suddenly, the sound of an electric razor…

It’s a weird world to imagine, but I really don’t think we’re very far away from it. I guess as long as that world exists one day, as long as you have the money, then you’ve got the future at your fingertips really. The only question is: are you going to subscribe?